FIBER STATEMENT

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Brightspeed may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds. 

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see Brightspeed.com/InternetPolicy for more information. 

Service is not available everywhere. Available to qualifying customers. Brightspeed may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at Brightspeed.com/terms.