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  Wholesale  Access to Emergency Services

 

Complete portfolios of
911 Emergency Services


Brightspeed Wholesale offers one of the most comprehensive and complete portfolios of 911 Emergency Access Services available today. These lifesaving service solutions route calls to the appropriate emergency service bureau to reduce response times so first responders can find 911 callers faster. All services are designed to support your IP telephony features and will help you meet changing FCC and state PUC regulations.

 

Benefits


 

Dynamic Emergency
Access Technology

Brightspeed’s Emergency Access Services are powered by advanced E911 trunking and routing equipment that transfer emergency calls faster and more accurately. Brightspeed continues to make investments to our networks and update the equipment that powers the emergency services you rely on.


 

Accurate and Reliable
Call Routing

As an experienced 911 and E911 provider, Brightspeed strives to offer the most reliable emergency access service on the market. With thousands of Public Service Answering Points throughout the U.S., it’s critical to have 911 calls routed to the correct service bureau center.


 

Highly
Protected
and Redundant


Brightspeed’s circuits that carry 911 and E911 call traffic are considered essential service circuits. To protect them from service outages and inadvertent intrusion by maintenance personnel, Brightspeed isolates and protects these circuit connections with digital signal cross-connect panels and carrier channel units, along with other access elements.

 

Features
and specs

  • Basic 911 service provides routing of all 911 calls within a local exchange switch to a single emergency call center.
  • 911 service is available on a stand-alone basis with automatic number identification or with service features including: called party hold, emergency ring back, forced disconnect and/or switch hook status.
  • E911 service is available with automatic number identification, select repeat, automatic local identification and private switch automatic local identification.
  • Primary and default routing options available for both 911 and E911 services.
  • Advanced E911 database contains end-user information which is automatically transmitted to the emergency call center at the time of the call.
  • All access to emergency services is provided according to the terms of Commission-approved Interconnection Agreements.
  • For specific questions on this Wholesale solution, please contact: carrieragreements@brightspeed.com.
 

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