By opting in for SMS notifications, I authorize Brightspeed to contact me via the mobile phone number that I provided in accordance with my preferences indicated by the boxes I checked:

  • Account Notifications — A text-message notification campaign that sends account information alerts and reminders that include relevant information to Account owners.

And/or

  • Service Offers — A text-message notification that sends service offers and notifications when new services and/or upgrades are available.

And/or

  • Brightspeed Service Notifications — A text-message notification campaign that sends Service and Repair event notifications and reminders that include relevant information to Account owners.

I understand that I am not required to sign this consent, and that signing this consent is not a condition for me to purchase any product or services from Brightspeed.  I consent to the use of automated texting platforms for these messages.  I understand that standard message and data rates may apply.

I understand I can cancel the SMS service at any time by texting "STOP". I understand I can opt-in to receive Brightspeed notifications at anytime by texting “JOIN”. If I need additional information or if I am experiencing issues with the messaging program I can text “HELP” or I can get help directly by calling 1-833-692-7773.

Message frequency varies. There is no charge to participate in the Brightspeed notifications and offers; however, message and data rates may apply (please contact your mobile carrier for further details on message and data rates under your mobile plan). Carriers are not liable for delayed or undelivered messages.

The Brightspeed text messaging service is not available on every wireless carrier. If you are not receiving Brightspeed test messages, please check with your local wireless carrier. Brightspeed is not liable for delayed or undelivered messages.

Wireless service and delivery of SMS messages to your phone are subject to many factors, including distance from cell site, coverage area, and environmental factors, and all messages may not be received by you.

If you have any questions regarding privacy, please read our privacy policy https://brightspeed.com/privacy-notice/