Cyber Shield powered by Identity Guard®

Welcome to Cyber Shield

Cyber Shield powered by Identity Guard is your first line of digital defense to protect your privacy, identity, and financial information in a single, easy to use solution.

Cyber Shield provides you and everyone in your household with three security and privacy services in an all-in-one solution, for only $10 per month with no contract.

Order Cyber Shield

Current Brightspeed customers can order Cyber Shield through a My CenturyLink account. Sign in to My CenturyLink here and you'll be navigated to the ordering page. This is the same page where you can cancel your Cyber Shield subscription.

New Brightspeed customers please chat with us to order Cyber Shield.

Click below to learn more about the services that are part of this product exclusively for Brightspeed customers.

Privacy Secure

Virtual Private Network (VPN)

Identity Guard

Identity Guard protects your sensitive information, such as social security number, bank account, and more.

Dark web monitoring
High-risk transaction monitoring
Alerts to suspicious activity
$1 million identity theft insurance policy and US-based concierge service. Insurance protection and white-glove assistance with the process of filing a claim and recovering your identity if you are the victim of theft.

Privacy secure

Privacy Secure removes your personal information, such as home address, email address, and phone number, from the internet, which helps to prevent it being used and sold without your knowledge or consent.

Continuously removes personal information from websites
Disrupts the collection and sale of personal data by third parties
Reduces the frequency of junk mail and spam callers
Automatically removes personal information from people search sites

Virtual Private Network

An internet connection through a VPN is secure, private, and encrypted, which prevents theft of your information while online.

VPN connection on up to five devices
No data limits and 24/7 live chat support
Prevents private information from being exposed on non-secure or public hotspots
Connection up to 940 Mbps

Frequently asked questions about Cyber Shield

You will see a charge on your monthly Brightspeed bill for "Cyber Shield powered by Identity Guard". If you have any questions about your bill please chat with us.

For billing or account management help please contact us.

For product questions or support for how to use the product please call Identity Guard at 833-651-1434.

Access your Cyber Shield dashboard here.

If you can’t find your welcome email, no worries! Access the login screen here app.identityguard.com and create your password. Your username will be the email address you used when you placed your order.