Thanks for choosing Brightspeed.

Get Ready for Install box

• ✔ Sign Up for My Brightspeed Account
• ✔ Confirm your mobile appointment reminders
• ✔ Check your contact information
• ✔ Set up your account for notifications
• ✔ Read important information – what to expect

Day of Install

• ✔ Confirmed your appointment? Notifications turned on?
• ✔ Installation Guidelines – What to expect
• ✔ Sign into MyAccount. Where’s my tech?
• ✔ Download the Brightspeed WiFi app.
• ✔ Run a speed test.

Set Up Support

• ✔ Set up your Fiber Internet
• ✔ Get the most out of your Internet
• ✔ Set up your Digital Voice Account
• ✔ Manage your account (Update payment, reset password)

Extras and Add Ons

• ✔ TV Options and Streaming
• ✔ Total Home Tech Support
• ✔ Total Home Internet Controls
• ✔ WiFi extenders
• ✔ Brightspeed WiFi App
• ✔ Refer and Earn Rewards

Trending Topics

• “Decluttering” your WiFi
• How to sign into my account
• What affects my internet speed?
• Do I need a WiFi extender?