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How to Use Your Axon C4000 Series Modem
Recommended Brightspeed modem
Features of the C4000 (All versions)
- Secure WiFi compatible
- WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax
- Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device
- Single LED status light
- Dynamic QoS: Prioritizes data through the router for smoother streaming
- Standards-based WiFi WPA3 security
There are multiple versions of this router, each with unique specifications. Depending on the kind of internet connection you have, you can choose which one to utilize.
Diagram of the C4000XG modem
Modem troubleshooting tips
- Did you know? If your internet connection is spotty or slow, the best place to start is rebooting your modem.
- Still not running right? Check to see if you need to update the modem's firmware.
Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.
Setting up new service? Please note that a phone jack is required to set up Brightspeed internet service in your home. If you don't have a jack, chat with us to have one installed.
Top modem/router topics
- Set up your modem and activate internet
- Connect devices to your WiFi network
- Should you use 2.4 or 5 GHz WiFi?
- Brightspeed compatible modems
- How to read your modem lights
- When and how to use modem reset
- How to return a modem
- How to upgrade your modem's firmware
- Modem or router: What's the difference?
View all Modem/Router topics
Secure WiFi
- Security for your home or business network and all connected devices
- Manage devices
- Control content
Introducing WiFi 6
WiFi 6 is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Compared to WiFi 5, it delivers:
- Up to 3x the connectivity speed
- Up to 4x the data capacity
- Up to 75% less lag time (latency) for gaming and video applications
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