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Take your Brightspeed service with you when you move.

If you have fiber, use EasyMove™ to transfer your service seamlessly. For all other services, let’s check availability at your new address to get started.

Call (833) 298-3401

Non-fiber customers  start here
Two people are sitting on a couch in a living room surrounded by moving boxes, looking at a tablet together, internet powered by Brightspeed.
New home. Same fiber. Start EasyMove™ today.

Bring your service, loyalty, and best price to your new home, ready to go when you arrive.

  • Fast setup: Use the equipment you have and return what you don’t need.
  • Dedicated support: We'll guide you from start to finish.
  • Tailored installation: Our techs set up your service to fit your needs.
Call (833) 298-3401

Non-fiber customers start here
Brightspeed mobile app showing account dashboard and EasyMove feature for transferring internet service to a new address.

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Customer checking Brightspeed app with EasyMove feature on a smartphone during a home move with boxes in the background.
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What is EasyMove™?

We’ve made it simple to manage your transition. Whether you’re checking your disconnect status or tracking your new installation, everything you need is right at your fingertips.

Two people unpacking boxes in a sunlit room, one sitting on the floor with a laptop while the other holds a sweater, surrounded by moving boxes.
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What internet speed do you really need in your new home?

Moving? Here’s how to choose the right speed and find the best Brightspeed Internet plan for your home.

Boy wearing headphones playing a video game with a controller, sitting in a room with books and toys on shelves in the background.
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Your options for upgrading your home internet

If fiber is available in your area, upgrading is a smart way to future-proof your home network with a high-performance connection.

Man browsing on a laptop while standing in a barn with cows in the background.
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How to stay connected no matter where you live

Here’s a no‑nonsense guide to getting online. We’ll cover the most realistic ways to connect and how they compare.

want more details?

Frequently asked questions

It's actually simple! Just call us at (833) 298-3401 and we'll guide you through it start to finish. If you don't have fiber, check availability at your new address.

It depends on where you live and what services you’re getting. When you place your order, we’ll show you the available installation dates and times.

Check order status

Simply log in to your account and check your current plan under service details. If you have fiber, it will show "Fiber internet" followed by the speed.

No, there’s no deposit when you move your service to a new address.

EasyMove™ is only available to customers who are currently subscribed to a residential prepaid Brightspeed Fiber Internet plan and sign up for a Brightspeed Fiber Internet plan at their new location. For all other customers looking to transfer their service, call us at (833) 692-7773.

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