Add account | Brightspeed

Add a new account to your profile

All you need is one My Brightspeed profile to manage one or multiple Brightspeed service accounts.

Note: If you are adding an account with landline phone service, you will be asked to enter a security code. Learn how to find your security code.

Sign in to My Brightspeed and select "Add Account" from the account drop-down menu in the top right corner of the screen. Then follow the prompts to enter the account number and other details.

screenshot My CenturyLink add account

From the app home screen, click on the account drop-down at the top of the screen. This will open a pop-up window with an option to choose which account you're viewing, or to add an account. Select "Add an account," then follow the steps.

screenshot app add account pop-up window

screenshot app add account

You can also add an account from Settings. Scroll to the bottom of the screen, after Billing Account Info, to find the blue "Add Account" button.

screenshot app add account settings

Sign in to My Brightspeed

Manage your account preferences and billing information online.

Top My Brightspeed topics

View all My Brightspeed topics

Top tools

Log in to access our most popular tools.

Icon links to Internet speed test page

Internet Speed Test

Troubleshooter & Outage Check

Where's My Technician

Service Appointment Manager

Modem Compatibility

Find Available Services

Brightspeed services support

Getting Started

About Brightspeed | Careers | Newsroom | Legal | Privacy Notice | Tariffs | Customers with Disabilities | Site Map
| Privacy preference center | Accessibility
Residential | Small Business | Enterprise
©2025 Connect Holding LLC. All Rights Reserved. Third party marks are the property of their respective owners.