Manage saved payment methods

The Billing page will look different depending on whether or not you have a Prepaid internet-only account. Choose the image that looks more like yours, and click on the link to see the correct instructions.

Manage payment preference (Prepaid)

From here, you can view the credit/debit card that you have on file for your account and make updates if needed. Prepaid customers must use a debit or credit card, rather than a bank account.

Manage billing preferences

Update AutoPay payment method

Update saved payment methods

On the saved payment methods screen, you'll see any information you've saved in the past. You can delete or update any payment methods you have on file. This is also where you go to update the expiration date for a credit card. Or, add a new payment method, choosing from the bank account or credit/debit card options. 

Use a saved payment method to pay your bill

Once a payment method is saved in your account, it will appear as an option anytime you sign in to pay your bill online. Simply click the "Method of Payment" drop-down menu and select the one you wish to use.

For your security, you can only use saved payment methods when you are signed in to My Brightspeed. This means you cannot access them from Quick Bill Pay, which is a different site that allows you to make quick one-time payments without signing in. 

Update payment method (Prepaid)

Your saved payment account details will appear. You can update the expiration date on a credit/debit card, or replace your current payment method with a different card or bank account.

Update saved payment methods

Add a bank account or a credit/debit card to your saved wallet. Click the method you want and follow the instructions to add the account information. You can come back to the Manage Saved Payment Methods screen if you want to choose a different method.