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Using your Actiontec Q2000 modem
NOTE: This modem has been retired, which means it is no longer supported through Brightspeed tech support. If you are using this equipment, the information below may help you troubleshoot, but it's time to upgrade your modem! Learn how >
Features of the Actiontec Q2000
WiFi supported: 2.4 GHz b/g; ADSL2+ and VDSL
IP compatibility: IPv6
Modem troubleshooting tips
- Did you know? If your internet connection is spotty or slow, the best place to start is rebooting your modem.
- Still not running right? Check to see if you need to update the modem's firmware.
Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.
Top modem/router topics
- Set up your modem and activate internet
- Connect devices to your WiFi network
- Should you use 2.4 or 5 GHz WiFi?
- Brightspeed compatible modems
- How to read your modem lights
- When and how to use modem reset
- How to return a modem
- How to upgrade your modem's firmware
- Modem or router: What's the difference?
View all Modem/Router topics
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Brightspeed services support
